Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a collaborative and integrated organization.

If you want your cus­tomer ser­vice rep­re­sen­ta­tives to pro­vide a world-class expe­ri­ence when working with proposed solution, then our sales professionals in KC Group are the answer you’ve been look­ing for. KC Group cus­tomer ser­vice teach your employ­ees all the skills they need to com­mu­ni­cate pos­i­tively and pro­fes­sion­ally with cus­tomers trough CRM .

The results you’ll see from our cus­tomer ser­vice consulting includes:

 

  • Improved cus­tomer sat­is­fac­tion
  • Reduced esca­la­tions
  • Reduced costs
  • Increased call res­o­lu­tion rates
  • Improved staff morale and reduced turnover

 
     

           
  Home Solution Consulting Services  
  CaseStudy Implementation Contact Us Development  
  kcgroup Products Downloads About Us  
HyperLink Microsoft HyperLink HyperLink HyperLink Pinpoint

استفاده از مطالب سایت گروه فناوری اطلاعات کوروش برای مقاصد غیرتجاری و با ذکر نام منبع بلامانع است.
kitgroup.Ir - Copyright © 2003-2012 - All rights reserved